Pro Panels
Display Panels for Professional Artists
9017 Diplomacy Row Dallas, Tx 75247
toll free : 800 525 4159 / voice : 214 350 5765
fax : 214 350 7372 / email : questions@propanels.com
Click here to download assembly instructions.
General Product Questions
What are the panels made of?
- They are a welded tubular steel frame with a sandwich of 3/4" polystyrene foam and a cover of polypropylene loop pile carpet. The carpet is available in 8 colors.
How much do the panels weigh?
- Standard Pro Panels weigh 11lbs. in the 30" width and 14 lbs. in the 38.5" width.
KD Pro Panels weigh 12.5 to 15 lbs. per complete unit (upper and lower sections plus hardware).
How do the panels hook together?
- Each panel comes with two of our special strap fasteners attached. You simply wrap this strap around the tubular leg of an adjoining panel and pull it tight. This allows you to hang the panels at any angle you wish.
Can one panel stand alone?
- No. You must have at least two panels and stand them up at an angle in order for them to stay up. The more panels you use and the more angles you have, the stronger the panels are. If you can also attach them to a canopy leg, that's even better.
How do I hang art work on the panels?
- Drapery or curtain hooks that stick right into the loop pile carpet on the panels. These hooks hold approximately ten lbs.
or use our newest hanging system: click here for instructions
Are the panels fire-proof?
- The carpet we use is a Class A rated material and will pass fire codes. The frame is steel and will not burn. If you attend shows in halls that require documentation, ask us to provide fire information at the time you place your order.
The panels do not have "fire-retardant" sprayed on them. It is water soluble and would wash out the first time your panels got wet.
What Products Should I Order?
What's the difference between standard Pro Panels and KD Pro Panels?
- Standard Pro Panels are one piece panels that come in two standard widths, 30" & 38.5" and two heights , 6' & 7'. The standard Pro Panels must be shipped by truck. KD (Knock Down) Pro Panels are two piece panels that have an upper and lower section. They are available in 6', 7' & 8' heights and two standard widths of 30" & 25.5". KD Pro Panels can be shipped via UPS.
What is the difference between 6' and 7' Pro Panels if the cost is the same?
- The cover on a 6' and 7' standard Pro Panel is identical. The legs on the 7' are just longer at the bottom, placing the selling area more at eye level. You sell very few items from the first 18" above the ground. 6' panels are primarily used by artists doing mall shows, where there is a height restriction, or by someone with a smaller vehicle that won't handle the 7' panels. Eye level selling space is prime real estate! You are at a show to sell your work. Use that space wisely.
What do stiffeners do?
- Stiffeners are a strengthening device to help keep panels in a straight line. They fit over the top of two panels at the junction. A stiffener is a piece of channel steel with a hole in the top for the 2 adjoining legs to slide through. The channel is then pushed over the top of the 2 panels, which holds them in a straight line. The stiffener is about 9" long, powder coated silver vein.
What are support bars and banner bars used for and how are they different?
- Long support bars telescope from 6-1/2' to 12' and have a thumb screw to adjust the length. At each end is a short tube that will fit around a leg at the top of the panel. Short support bars telescope from 3-1/2' to 7'. Banner bars are very similar. Instead of short tubes on the end that attach to the panel tops, they have an 8" tube that raises them above the top of the panels. Banner Bars are good for signage or track lighting. Banner Bars are also best for the 6' Pro Panels or KD Pro Panels because the tops of the 6' panels are about 75" (6'3"). If your use a long support bar, for instance, tall customers must duck or hit their head. The banner bar provides additional head room.
What if I already have a Pro Panel system and want to add shelves?
- We have a new shelving system just for you! It is compatible with the panels you may already have or panels you are planning on buying. The New Ladder Shelving system is made with the same pipe your panel frames are made of and painted silver vein. If you want one panel to have shelving you need 2 ladders. You attach the ladders to the panel and tighten the strap fasteners at the top and the bottom. Then you lay the shelf that is made custom to your order on one of the 9 ladder rungs. The shelves have specials grooves cut into the bottom so they sit on the rungs and stabilize the unit. If you wanted to have 2 panels with this shelving system, next to each other you would only need to buy 3 of the ladders. (see pictures on shelving page for details and examples)
What are slot standard shelves and how do they work?
- A Slot Standard is a shelving fixture that is very common. It's a piece of metal with slits in it that you hang on the wall. You put a bayonet shelf bracket that has 2 little hooks or teeth into the slits and push down to lock in the shelf bracket. What we do is weld 2 of these slot standards into the frame of your new panel behind the carpet so they are hidden. There are two sections to each panel, the upper and the lower. You can put it in either section, or both. The cost is per section. If you tell us how far up from the floor you want to have your shelf, we will slit the carpet for you. If you are not sure we can send you a jig and some instructions with a diagram to enable you to cut the carpet for the shelf yourself. Shelves with bayonet brackets come the width of the panel you order. They are available in 8", 10", or 12" depth. They are covered in carpet, just like the panels. You can put more than one shelf on a panel, you just have to make sure your system is supported more the more shelves you put on a panel.
Pricing/Shipping Information
How much do the panels cost?
- Our best selling panel is $115. It takes 9 of these to do a perimeter of a 10" x 10" booth. With a couple of long support bars and freight, the cost is about $1200 for a booth. Of course, you can design booths much more creatively than just a perimeter wall. Prices for panels range from $100 to $145. The shipping is usually about 10-15% of the order.
How do I pay for my panels and can I order them from your web site?
- At this time, we are not accepting orders from the website, but you may order by the phone. Our number is 214-350-5765. You can download the order form and fax it as well.
We accept Master Card, VISA, and American Express credit cards. If you use American Express, we must ship your order to the billing address of the card.
You may also pay by check. We need your complete order to estimate freight charges, but generally freight is only about 10% of the total order.
How long does it take and how much is the freight?
- * To get a definite answer on how long it will take to produce your order please give us a call, 1-800-525-4159, to check on our current production schedule. We produce every order when it is placed and it takes about a week for shipping. Custom orders can take a little more time than standard items. If you have a show coming up soon please call us, we have an excellent record of making things happen. There are special shipping methods, 2nd or 3rd day at an additional expense. We will do all we can to get them to you before you need them!
* We are located in Dallas, Texas, and most points in Texas get delivery in 2 days. Most other locations take approximately 5 business days.
* KD Pro Panels can be shipped UPS, while standard Pro Panels must be shipped by truck. Minimum truck freight charges are $85, so it may cost the same to ship one panel as it would to ship 4 to 5 panels. We would have to know exactly what your order is, and where it is to be shipped, to accurately estimate the cost of freight. Usually it is around 10-15% of the entire order. Extra charges apply for points 25 miles from major terminals for the orders shipped by truck.
* UPS rates are published rates from Dallas to your zone.
Aftercare
How do I clean my panels?
- If you want to stand your panels up and hose them down, that would be all right. However, you shouldn't need to do that, because they don't show dirt very much. Most biodegradable cleaner like Simplegreen, LOC or NOW will clean out most spots. Spot removers like 2KR will take out greasy spots. We find that blowing with air from an air compressor cleans out the dust from shows the best.
Can I carry Pro Panels unprotected on top of my car or truck?
- Don't do it! The wind will distort the fabric and bugs are hard to get off. If you cover them with a tarp to protect them from the wind and dirt, you'll be okay. It is not imperative that you protect them from rain since the panels dry out quickly.
Will rain or sun hurt the panels?
- Not really. The carpet is polypropylene, which is a plastic material and won't mildew if it gets wet, and drains out in about one hour. Rain won't hurt the foam and the steel is galvanized. The only thing that might rust is the weld. The material won't fade in the sun, but it will soften, so don't use them in the direct sunlight without a canopy if you plan to use drapery hooks to hang your work. The material will get stiff in cool and cold weather. Avoid storing your panels in a hot car. The heat generated in a hot car can reach 140 or 150 degrees and will warp the foam. The carpet is very durable, Won't rip, and is easy to clean.
How long will my panels last?
- A long time. You should be able to do hundreds of shows with them, unless you are hard on equipment. Handle them reasonably and they will serve your for a long time.
Can I replace the covers?
- Yes, for standard Pro Panels, but selling your old panels and replacing them with new ones is better. There is a good market for used panels. The cost of a cover is about one-half the cost of a new panel. It takes two people and some strength to take off the old covers and replace them. If you want to sell your used panels, visit our User Forum.